Where can I find tracking info?

On the day your delivery is due, you'll receive a text or email from our delivery partner DPD, which will include your estimated 1 hour delivery time slot.

This will depend on the driver's delivery route in your area on the morning of delivery.

You may not receive any tracking information until your parcel has been collected and scanned in by DPD; this could be up to 12 pm on the morning of your delivery.

If you still haven't received any notification by this point, please drop us a message so we can help!

Please note; our dispatch team generates delivery labels days in advance ready for our production days. At this point, you may receive notifications from DPD to tell you they are expecting your parcel from us soon. This is just confirmation that we have booked in a collection for your designated dispatch day. You may receive two notifications at once if you are due to receive a Delivery 1 (Sunday) and Delivery 2 (Wednesday).